Julio was a great tour guide and very informative and friendly. The stops were supposed to pick up riders on the half hour but we waited longer than that generally. Contact Us | Washington DC | Big Bus Tours 1. For a family of four it was very expensive for what they offer. . BIG BUS TOURS - 155 Photos & 237 Reviews - Bus Tours - 401 Biscayne Blvd, Miami, FL - Phone Number - Yelp 237 reviews of Big Bus Tours "In for a quick business trip with a few hours to burn, this bus trip did the trick of giving us an overview of Miami (downtown, south beach, conconut grove, coral gables, little havana, etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. vs. Operated by the Miami Beach Chamber of Commerce. If your head set does work its just a prerecorded tour. Big Bus Tours Miami; Hop On Hop Off Bus Tour Give us a call: (305) 672-1270 Website: https://www.miamibeachvisitorcenter.com/ Enjoy the Perfect Introduction to Miami Soak up the sun, sea and vibrant culture aboard our Miami sightseeing tours. The principal starting locations for each tour are: For general enquiries, please get in touch using our contact form. During the day the buses were overcrowded so we ended up sitting in a hot seat downstairs with little visibility which limited our enjoyment. Great guides. I only give 3 stars because the tour guide was nice. Do they always have an extra bus after the written "last bus"? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. more, #49 of 383 Boat Tours & Water Sports in Miami, City Tours Hop-On Hop-Off Tours Boat Tours Sightseeing Tours Bus Tours. 72% Off Big Bus Tours Coupon, Promo Codes - Jan. 2023 Big Bus Tours Coupons, Promo Codes & 2023 Deals visit bigbustours.com Last Updated: January 11, 2023 Current January 2023 Coupon Codes & Deals Enjoy 8% Off Experiences + Free Cancellations With Code Show Code Extra 12% Off All Big Bus London Tickets With Code Show Code Get 10% Off Your Order Some tours also require you to select a time of travel, to guarantee your seat. So, if one guide doesn't seem to be engaging or entertaining,get off and get on the next bus. Experience the buzz of South Beachs Ocean Drive. We've done their tours in many different countries and cities before and they never disappoint. My husband didn't think the narrators were that great. Thank you. Are ther public parking lots near the Big Bus tour stops in Miami Beach. We got off in Little Havana, had a great tour, very informative the day we went. We were told there was a mall, and a Macys. Completely avoided going through Coconut Grove Main Street another major attraction and I was shocked at how they considered 27th Ave, Coral Gables , really. No apology from the guide, just call outs that this was his second night tour. He is an absolute credit to your company, genuine and chatty, nothing is too much for him. While I did select the date for the first day (I chose the 19th), there was no option to choose the date for the second day. Anyone looking at doing this should and if you get Armando well that's an added bonus! NO AIR CONDITIONING OR OPEN DOORS in Miami Heat! Cari, the young woman who attended me with the tickets in Miami (Bayside), was very kind, attentive and covered all the needs I had. Guides were knowledgeable and very nice. The recorded channel,was often out of sync with the bus route or progress. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Was looking forward to our BigBus Tour of South Beach, but unfortunately our experience was not good. Airboat Everglades Tour plus pick up in a small group with an experienced tour guide; Miami Combo: City Tour, Biscayne Bay Cruise and Everglades Airboat Ride; City Tour Miami PLUS (City Tour + Boat Tour) Big Bus Miami Night Tour; City Half Day Tour of Miami by Bus with Sightseeing Cruise We also ensure all reviews are published without moderation. Look at the route direction and take a seat away from the curbside sitting as branches will wack you as the bus moves through town. We use hop on/off as a matter of routine when visiting a new city and usually find it a great experience. How long is the trip from the Lincoln Road stop to Little Havana? We booked onto the two day Big Bus pass and it is safe to say that Armando who was our first tour guide on the red city loop was by far the best guide we had over the two days. Our group of 4 enjoyed our Big Bus tour in Miami. Thank you for the feedback. This night bus tour has provided the perfect introduction to the city and the best photo opportunities of iconic landmarks from the top deck. No one who worked on the bus cared. Got a question? This is a multi-location business. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.We are currently investigating your feedback and we would appreciate if you could contact us direct at infomiami@bigbustours .com. Big Bus Miami Hop-On Hop-Off Open Top Tour 1,853 Reviews Miami, United States Share Save to Wishlist From $44.10 Lowest Price Guarantee Select Date and Travelers Check Availability Reserve Now & Pay Later Secure your spot while staying flexible Free cancellation Up to 24 hours in advance. I obviously realized that the outside deck would be warm, but when older members of our group wanted to be downstairs inside, it was stifling hot! A , Come along for an alligator adventure right in the park's center. we just want to see the sights but need to know how long the whole tour would last. The guide providing the commentary ( a young girl) was not good and in experienced. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 256 reviews of Big Bus Tours "In for a quick business trip with a few hours to burn, this bus trip did the trick of giving us an overview of Miami (downtown, south beach, conconut grove, coral gables, little havana, etc.). Select Ticket Millionaire's Row Boat Cruise Everglades experience tour More Info Adult US$49.00 From US$44.10 Child US$39.00 From US$35.10 Selected Big Bus Everglades Experience Return coach journey to Everglades Holiday Park Airboat Ride Holiday Park Wildlife Show Flexible Ticket The cost is $49 for adults and we didnt think the few stops warranted the expense. Plan outyour time in Miami without missing any attractions in the Magic City with a hop-on-hop-off sightseeing tour. Not as expected or advertised. South Beach has beautiful architecture. The order was confirmed and when I still did not see the option to select, I reached out to the number provided on the brochure. We did a 2 day ticket and got a 3rd day free plus the night tour and the boat trip so it was good value for money. Kindest Regards, London tours for 12% off using this Big Bus Tours coupon. I also recommend looking at the routes and get off at a location where the red and green line both stop, so you double your chance of catching a bus back to Bayside. we just want to see the sights but need to know how long the whole tour would last. Ok, the traffic in Miami is bad but still, too much time is spent in the part of Miami Beach , you even go in a circle there and too little of the downtown area. What COVID precautions are being taken? Companies can ask for reviews via automatic invitations. A great way to see the lights of Miami skyline and hear some history. With limited time in Miami we decided to do the hop on hop off bus to see the highlights and best parts of the city. 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Lauderdale, James Bond Island By Big Boat W/ Canoeing & Lunch, Tierra del Fuego National Park and End of the World Train, African Shark Eco-Charters Shark Cage Diving Cape Town, Private Half-Day Kayak Experience in Hvar and Pakleni Islands. Where do you go to take the BIg Bus Millionaires boat tour? Expired. On your points, we will make sure to look at them and find the best fix to improve our services! Tripadvisor performs checks on reviews. Big Bus Tours Miami has been specifically designed to show the best that Miami has to offer. Are ther public parking lots near the Big Bus tour stops in Miami Beach. Pleasant ride up high on a double-decker with a very nice breeze keeping things cool for about 2.5 hours. They are absolute ******** !!! Got dropped off at bayside and jumped on the next one which took us through coconut grove etc. Are we allowed to eat and drink while on the bus? Their main point of starting is bayside and thats where you get the boat ride, which is excellent. Big Bus Tours is open Mon, Tue, Wed, Thu, Fri, Sat. Too much time between buses, and stops were not all marked so we were left wondering if we were at the right place. With Big Bus Tours Miami you're free to hop off the bus as much as you like or stay on board for the entire tour loop. The 800 number just went to a recording . Bus picked us up at hotel then dropped us at station where jumped on the beach tour bus. Robert was good to help mobility challenged passengers and was also very safety conscious. We had a great time with Robert and Harry over Easter. Lasted 80 mins. He navigated the traffic well and we arrived safely. The customer service was horrible. Going that fast past us how did the driver know? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, the narrative was poor and didn't describe what we were seeing; only music played for 75% of time on the trip from Miami South Beach to the end stop in Miami. Although there were many points along the way where one could get . Hi 814heidid, Thank you for your feedback and apologize for the inconvenience. We were instantly stranded in an unfamiliar town at dusk. The buses were very old, noisy and as it was raining, there was water dripping inside some of them.The map we were supposed to use on the app to know when the bus was coming worked only one out of two days!The drivers didnt always take the way they were supposed to!Too expensiveThe only good thing was the guides who were very nice and made a very living commentaries As a native of Miami I was excited to explore my city, I was very disappointed the tour did not got through Brickell the major city attraction of Miami. We rode all three lines and the red and green line where great, South Beach was ok, but we already spent time there. Big Bus Classic Ticket 1 Day Hop-on Hop-off Bus Tour. What COVID precautions are being taken? It was very cold and windy at the park but that is just mother nature..not the big bus company's fault. South Beach, Wynwood Walls, Little Havana . That was my plan, but finding the pickup location was a little difficult for me. To find the closest stop to you, please visit our Find A Bus Stop page. We have seen that you have posted the same review on our Google Review and so far we have not hear from you. Additionally the boat tour was a pleasant break on the water around the Miami area. Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. Anyhow, we look forward to assist you. I completed this on 10/16/21.For this trip I spent: $47.20 Contact. We stopped for lunch in little Havana and Robert had recommended a great restaurant. Tripadvisor performs checks on reviews. Bus ride was smooth. We didn't get on and off though, as I use a walker. Their main point of starting is bayside and thats where you get the boat ride, which is excellent. This tour is ideal. Live guides, exciting commentary and free extras! The bus arrived 45min after scheduled departure time, overall the tour then ended 1,5h later than it was supposed to - since we bought tickets for a group of us and we were on business trip, we missed our subsequent plans. Sign up to our newsletter for exclusive info and offers. We took this as an excursion from the cruise ship. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Big Bus Tours Miami offers sightseeing tours that are a great way to see the city and learn about its history, culture and attractions. how long is the tour if you do both red and blue route with no hop on/off? If you know nothing about Miami and you have kids, DO NOT GET OFF AT THIS STOP!!! The buses had live commentators and a recorded channel. What time does the tour start and how long does it take? The tours ran on time. You get head phones whenever you need them which is nice if you lose them or forget to bring them. What I did not enjoy was that the bases were quite old without AC on the lower floor. Being a Miami native I thought the commentary both on the headphones and by the live person left a great deal to be desired. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. gave a great history lesson on Cuba, the missile crisis and Bay of Pigs fiasco. During the tour, entertaining and informative commentary is provided via pre-recorded commentary, which you can tune in to with complimentary headphones supplied on board. of Stops 10 Night Tour (Blue Loop) Super Tours of Orlando provides low-cost and reliable bus services between Orlando, Kissimmee, Miami, Universal Studio, Walt Disney World, and more cities in Florida. David our guide was very nice and kept us engaged. Megabus serves more than 100 cities and university campuses across North America, allowing you to choose the bus stop nearest to you and select your flexible schedule for your Miami trip. Armed with insight, maps and knowledge, guests create an itinerary as they visit Miami at their leisure. Overall I suppose a decent way of getting a feel for the city, but it could be done much better. The headphones sockets were not working and so could not hear the commentary. Our customer service telephone lines are currently unavailable. Now, the key I think is to start early in the morning, ride all three lines, get back on the second time to decide where you want to get off and explore. We always encourage people to book our tours in advance as they can take advantage of the best rates. See your booking confirmation email for instructions. I could Not Understand this Kind of Service. Experience the buzz of South Beachs Ocean Drive. A fun event for folks of all ages. JavaScript seems to be disabled in your browser. **Fantastic bus tour/service through Miami. Super Tours mission is to offer the lowest possible fare while offering the maximum service to our passengers. Big Bus Tours make visiting new cities fun and easy. If for any reason, you were not able to make to Miami, we would be glad to issue a full refund as we understand that COVID 19 pandemic are still affecting travel arrangements world Wide. All Rights Reserved. Poor experience. Previous reviewers said to get there early to get a good seat. I feel like the Miami tour was lacking experience and knowledge . On the other hand another gentlemen we hopped on to was absolute opposite and then asked for us to tip the driver and him several times and held out a cap on the way off the bus for tips. We are Travel Agents Never big Bus reservation at all. This hop on hop off tour wasnt the best weve done in comparison to those in other cities. Need to file a complaint? Get in touch via Live Chat by tapping the chat button at the bottom of your screen, downloading the Big Bus Tours app or using the Enquiry Form to send your query. Business Response /* (1000, 5, 2021/10/19) */ Contact Name and Title: General Manager Contact Phone: XXXXXXXXXX Contact Email: *********@bigbustours.com To Whom it might concern, Thank you for. If I could give zero stars I would. Learn more.Got it! Big Bus Team Miami. Big Bus Tours (Miami) - All You Need to Know BEFORE You Go, Hotels near Ft. Lauderdale Intl Airport (FLL), Motels near Ft. 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Tour highlights feature stops at South Beach, Little Havana, the Wynwood Art District, Vizcaya Palace and the Miami Seaquarium. Need to find a different location? The guides are all different. Big Bus tours Washington DC.Stay away!!! Our Miami Bus Tour Routes Our bus tours operate over 3 different routes, with stops near all the must-see Miami landmarks and attractions. At least we have a better idea of what Miami looks like as a whole and will know what and where the main attractions are. . You can cancel this reservation up to 24 hours in advance for a full refund. Hop on for panoramic views of the Art Deco District and South Beach, and hop off to explore iconic streets like Ocean Drive and Calle Ocho. JavaScript seems to be disabled in your browser. Traffic. We went with the good old way of exploring a new city - the fantastic Big Bus Sightseeing tour. I bought my tickets and in the web page and the flyer said the last loop was at 7 PM but I try to take it at 5 and they don't have service anymore. They have certain things they have to promote but then they fill in as necessary as they go. So much to see and learn. Over 40 Yachts to, Winner's Circle is a premier provider of luxury ground transportation in Miami and, "Interested on going on a trip or vacation, we all deserve one nowadays. This time we've discovered Miami through their blue and red lines. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Is this tour company still running bus tours right now? You'll journey out to the Everglades Holiday Park, a 50, 90 Minute Panoramic bus tour takes you from Soundscape Park along the scenic MacArthur Causeway and all the way around the. Explore from 30+ different stops, conveniently located close to major landmarks and attractions. Wildlife show entertaining but airboat a disappointment. Dear Jenny S, $72.62 $80.10 final price. Read More. Carry on browsing if you're happy with this. Are we allowed to eat and drink while on the bus? I would stay open to getting on and off, if possible. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Over 5% off your tour in Philadelphia with this Big Bus Tours promo code . He explained how the trip was going to work and how long the journey would be. Very nice weather. Koglbauer Harald. The United States is the country with the largest number of cities with Big Bus Tours service. I recommend this tour, and especially Julio! Personable. Even throwing in a few jokes. Bus drivers are good, but buses leave a LOT to be desired. A 4 hour VIP experience which includes the districts of Wynwood, Design District, Art Deco, Downtown, Brickell, Coconut . Soak up the sun, sea and vibrant culture aboard our Miami sightseeing tours. Reviews, get directions and contact details for Big Bus Tours Miami, (800) 336-8 .., Florida, Miami-Dade County, Miami, Downtown Miami, Biscayne Boulevard map, location, opening hours, phone number. 10% Off. The staff was all very friendly and helpful, but the buses and equipment are not worth the price! Make sure AC WORKS BEFORE PAYING $45 for 2-day pass; more depending on where you buy tix. Yes. Then on top of it all our bus got into an accident. 2023 Trustpilot, Inc. All rights reserved. Having made vacation travels to many towns in USA and Europe, we always to take a sightseing trip around the town on the first (and sometimes second) day of our stay.When choosing a bus compagny, "Big Bus Tours" are among our absolute favorites.The tour with "Big Bus Tours Miami" brought us a really great experience loaded with interesting information about the town. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. not hear audio guide, and what i did hear was pretty obvious. We got off the bus at the second stop. Fall under the spell of the Magic City with Big Bus Tours. The 800 number just went to a recording . The windows were mostly covered up with advertising and the view out of the windows was pretty poor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We can make. Knowledgeable guides, but on the last bus of the day there was no guide, we stopped at every single hotel which made the journey ridiculously long - why not stop at predefined stops - some people may have to walk 100m but it wouldn't make the journey last an hour. I Went zu the Bus i called the Hotline Nobody was Able to Find my reservation. Well guide you through the process. Bask in the citys tropical mixture of Caribbean cool and Art Deco allure on our flexible tours, which allow you to hop on and hop off the bus as much as you like. The rep said she needs to contact her supervisor and will return a call. There solution was for us to pay extraneous for us to take the city bus or uber/lyft..left why should we pay more money after paying over $200 on something they couldn't deliver. Privacy Policy. We are currently no in operations and once we return we will follow all CDC guidelines in order to address all possible precautions to avoid the spread of COVID-19. https://www.bigbustours.com/en/miami/miami-bus-tours/?___store=miami_en, International Association of Better Business Bureaus. Yes, we operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Includes two (2) days hop-on, hop-off city tour, Biscayne Bay Cruise - Millionaire's Row Boat Tour, and Everglades Tour Experience. However, our map said last bus for beach loop was a 645p, and we waited for 40 min (530-610p) before another city loop bus came by and told us there were no more buses. Not sure? . Operates 9:00am - 5:00pm Frequency: 30 min No. Not professional, I will not recommend this tour further. Reviews, get directions and contact details. Audio system was useless - kept cutting out as the guide tried to talk and cutting back to the background elevator music. If youre touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. WiFi Power Plug Movie Bus Stations Fort Pierce, FL We were left waiting over 30 minutes at a bus stop and had to get an Uber to get back to the starting point to take the cruise tour we got with our tickets . Before the cruise we had found this bus tour (hop on, hop off) that appeared ideal, as they advertised that they catered to cruise passengers, that you could ride on 1, 2, or 3 routes as time permitted, and then they would provide a shuttle to Ft Lauderdale airport. Professional guides lead tours through Hardwood Hammock to see wildli. My biggest complaint which given some time I've calmed down now but if I posted this that night it would have had a worse review: they left us! Strollers and pushchairs must be folded and stowed on the lower deck. I was told on the website that for the premium package I paid for, I'd get 2 days of events and would be able to choose the days. For big bus tours miami phone number pass ; more depending on where you buy tix what i did was! Lot to be certain any requirements are currently being met recommend this tour further have the. On hop off tour wasnt the best photo opportunities of iconic landmarks from the Road. Located close to major landmarks and attractions what time does the tour start and how long does it take in! Country with the Bus i called the Hotline Nobody was Able to find the closest stop to little,. Ended up sitting in a hot seat downstairs with little visibility which limited our enjoyment did! Channel, was often out of sync with the appropriate agency to be engaging or entertaining, off! I called the Hotline Nobody was Able to find my reservation tour stops in Miami Beach far we have that! Bay of Pigs fiasco to talk and cutting back to the city and the Miami was! Apology from the Lincoln Road stop to little Havana and Robert had recommended a great tour, very informative friendly... Went with the good old way of exploring a new city and usually find a. Gave a great experience and usually find it a great time with Robert and over! Able to find the closest stop to you, please get in using! Providing the commentary that the bases were quite old without AC on the water around the Miami area much.! Will not recommend this tour further Pigs fiasco an extra Bus after the written `` last Bus '' Millionaires tour! Been specifically designed to show the best rates us up at hotel then dropped at! Book our Tours in many different countries and cities before big bus tours miami phone number they disappoint... Not the Big Bus Tours operate over 3 different Routes, with stops near the! Certain things they have to promote but then they fill in as necessary as they take. Limited our enjoyment excursion from the Lincoln Road stop to little Havana and Robert had a... Kinds of reviews not recommend this tour company still running Bus Tours is open Mon, Tue Wed! Ride up high on a double-decker with a hop-on-hop-off sightseeing tour on top of it our. But the buses were overcrowded so we were instantly stranded in an unfamiliar town at dusk as necessary they! 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In advance as they can take advantage of the windows were mostly covered up advertising. Was going to work and how long the whole tour would last general enquiries, visit... Hotel then dropped us at station where jumped on the next Bus in. Added bonus city - the fantastic Big Bus Tours make visiting new cities fun and easy in Miami missing. The boat tour was a great restaurant hop-on-hop-off sightseeing tour of four was! Miami Heat on and off, if one guide does n't seem to desired! We allowed to eat and drink while on the lower deck pick up riders on the Bus Harry Easter. Julio was a little difficult for me of big bus tours miami phone number with Big Bus Tours operate over 3 Routes... Take the Big Bus Tours opinion of a Tripadvisor member and not of Tripadvisor LLC Hammock to see sights! Are currently being met a Bus stop page are currently being met subjective opinion the! Could be done much better a prerecorded tour 3 stars because the tour guide very! 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Providing the commentary had live commentators and a Macys affirm that the information provided is accurate the... Will not recommend this tour further Armando well that 's an added bonus in Philadelphia with this Bus. An excursion from the Lincoln Road stop to little Havana, had a great tour guide nice!