Mental health startup Ginger raises $100M Ginger, a startup that connects users with mental health coaches and therapists, raised $100 million in funding. We currently serve 12.5 million members in 8 states and the District of Columbia. Likewise, the clinically validated exercises and content in the app are available to you at no cost. For the coaches, clinicians, and creators behind Ginger, there's a vision for a world where mental health is never an obstacle. Offers a supportive listening service to anyone with thoughts of suicide. Also, should you ever need medication, your Ginger psychiatrist will write you a prescription that will be delivered to your door. Behavioral health coaching, therapy, psychiatry, and self-care resources, all from the privacy of a smartphone. The rest of the review read, Gingers convenience and structure has helped pick me up from probably one of the most difficult places Ive ever been in my life. Making our hearts explode with knowing how much of a difference Ginger can make, services like this are some of the ones we feel most proud to review, as they truly are invaluable. Fits right in with your existing behavioral health benefits. They all can read the notes the other ones write about my care and can work with me on anything I need help with to improve my health. We love that Ginger has a range of professionals with experience in different backgrounds and that they make it easy to connect with one that suits your needs. You can chat with a coach when you need that support, even without an appointment. Its convenient, fast, and available 24/7, so its a great idea for anyone whos looking for help around the clock and wants to get it on their own agenda. . If you need immediate help, please call the National Suicide Prevention Lifeline at 800-273-8255 for free and confidential support 24/7. This is a short blurb about this value, just one or two sentences long. Questions about privacy and security? Its important that you find a quiet, private place where you feel comfortable. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. To be able to do it with brilliant, funny, humble, and inspiring co-workers is just the icing on the top. We believe that everyone everywhere deserves to get the care they need, and are striving to . Crisis Text Line - Text HOME to 741-741 Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message. And of course, the last two years of isolation and stress have only made things worse, leading 59% of Americans to report feelings of decreased mental health. You will be able to see and access your appointment in the video tab in the app or through the confirmation email sent. Ginger psychiatrists are able to treat most issues without the use of controlled substances. Coaching focuses on where you are in the present and your goals for the future. The psychologists, psychiatrists, social workers, and counselors in their databases practice cognitive and dialectical behavioral therapy with specialties including anxiety, trauma, and addiction issues. Even though you have to enter your payment information, the only time the platform will ever charge your card is if there is a co-pay fee, if you failed to cancel an appointment and didnt show up, or if your employer doesnt cover clinical visits. Currently Ginger is only available in English. About us. You and your coach work together to identify small steps you can take to achieve your goals, making adjustments along the way to keep you on track. Emergency To update your credit card on file within the Ginger app, go to the payment tab, select "Payment Method" and enter your updated credit card information. Examples include certain antidepressants, antipsychotics, and anti-anxiety medication. If you need to cancel an appointment with a therapist or psychiatrist, we ask that you do so at least 48 hours in advance. Ginger Mental Health Reviews: What Do Customers Think? In 2020, Kaiser Permanente added the first 2 apps to its digital self-care portfolio: Calm, a leading app for mindfulness meditation, and myStrength, an app designed to help adults improve well-being and enhance sleep or mood. If you need any other information that wasnt included in this Ginger mental health review, you can get in touch with the brain in two ways: Need some more help with your everyday health? Infrequent/Mild Medical/Treatment Information. Its important for us to note here that Gingers services are only available through its app. Important notice from the Ginger hiring team. Ginger does not and will not share anything about your individual activity, sign-up information, or private data, with your employer. This policy helps us ensure all of our patients can receive timely care, allowing us to repurpose missed appointment times for members in need. We're looking forward to connecting! We will never ask for personal payment or require you to purchase equipment during our process. Ginger is a healthcare provider and protects your confidential health and personal information in accordance with state, federal, and international law as described in our Privacy Statement and Terms of Service.U.S. Lets get started. The Ginger app, part of Kaiser Permanentes digital self-care portfolio, provides members with on-demand, text-based coaching at no cost, with no referral needed. This Ginger mental health review brings up an important point and is one of the reasons so many big-name workplaces like BuzzFeed and Optum choose it as an option for their employees. Our members will have unlimited access to text-based coaching during the 90-day subscription. Watch as Blue Cross Blue Shield Association's chief human resources officer, Kelly Williams, sits down with leading voices from Regence BlueCross . So I found Ginger when my doctors office referred me and my insurance said its a company they go through for care. For questions or more information about your right to a GFE or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. Ginger has traditionally been used to treat memory loss and dementia . If that doesnt work, turn your phone off completely and turn it back on. Ginger provides confidential emotional support through on-demand coaching via text-based chats and skills-building content. Ginger Mental Health Promotions & Discounts, On-demand servicetakes 60 seconds to connect to a coach, Download the app on Google Play Store or the App Store. Ginger therapy and psychiatry services as described on the website are available for customers in the United States only. Members Employers Consultants Providers. Once you have completed onboarding, Member Support will be able to answer questions and schedule your appointment.After you meet with a therapist or psychiatrist, we recommend chatting with your coach, who can help you make progress between therapy or psychiatry appointments. Ginger Part of Headspace Health Engaged Employer Overview 106 Reviews 1 Jobs 86 Salaries 35 Interviews 55 Benefits 23 Photos 58 Diversity + Add a Review Ginger Reviews Updated Nov 29, 2022 Find Reviews Clear All Full-time, Part-time English Filter Found 97 of over 106 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating In short, coaches can help with any emotional issue youre struggling with. This GFE shows the costs of items and services you can reasonably expect for your health care needs., Health care providers are required to provide a GFE within the following timeframes:. As a fundamental pillar to ensuring trust and providing the best possible support and care, Gingers information privacy and security governance is aligned with the International Organization for Standardization (ISO) 27001 and 27002 security standards, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the National Institute of Standards and Technology (NIST) Special Publications 800 Series, the General Data Protection Regulation (GDPR) (EU) 2016/679, and other relevant state and international breach notification and security regulations. . Completely covered by various types of insurance, you dont need to pay anything to access the platforms coaching services or activities. Learn more about how employers can provide inclusive mental healthcare for a multicultural workforce with Ginger on September 15, 2021 at 3:00 p.m. EDT/12:00 p.m. PDT. The GFE does not include any unknown or unexpected costs that may arise during treatment. Ginger is an on-demand mental healthcare platform that provides employees access to 24/7 text-based behavioral health coaching, psychiatry sessions, and self-guided care resources through a stand-alone application on their smartphones.Their accessibility is their greatest advantage. Your email address will not be published. Our assessment process includes a number of interviews, all of which occur over phone calls or video calls. If you have access to Ginger through your employer, university, or organization, there is no cost to use coaching services. See our open positions and find your mental health career. -- Confidential and secure --Conversations between you and your care team are confidential. Our workplace embraces a diversity of people, ideas, talents and experiences. To set up a payment plan, please contact billing@ginger.io. Solutions. Ginger is available in English and Spanish for all employers and organizations. View Ginger's email address: _xxxxxr@apalacheecenter.org & phone: +1-xxx-xxx-0540's profile as Behavioral Therapist at Apalachee Center, The Center of Mental Health, located in Forest Lake, Minnesota. A healthy work-life balance is essential, so we let you decide when and how much time off you need to refresh and recharge. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Contacts Victoria Barnes Head of. Support is available anytime (were serious about 24/7/365), anywhere (we go where your phone goes), for a variety of mental health challenges you may be struggling withall from the privacy of your smartphone. In light of a recent increase in hiring scams, including some fraudulent postings posing as our company and team, and in an effort to provide more transparency and support for anyone applying to join our team, we want to share some information about our process: Our current openings are listed on www.ginger.com/careers; we highly encourage applicants to apply directly through our site. For our next source of feedback, we checked out a Ginger mental health review page on G2.com. Our People Zhan, Recruiting Ginger Overview 106 Reviews 1 Jobs 86 Salaries 35 Interviews 55 Benefits 23 Photos 58 Diversity Follow + Add a Salary Ginger Salaries How much do Ginger employees make? If you need anything at all, don't hesitate to reach out to us at Help@ginger.io or chat in with Support services through the Ginger app. We have positions available across the United States. When you feel better, you concentrate better and are more productive. Effective care for workplace mental health, Join a team that invests in your wellness & growth, Apply for Gingers coaching & clinical training programs, Mental health resources from the Ginger team, Advancing mental health through research and data, Diversity, Equity, Inclusion, & Belonging, See open positions to join our incredible team, An elevated EAP for workplace mental health, Mental health stories to spark inspiration and growth. DHA Address. Coaching sessions happen through text-based chat, while therapy sessions happen via live video chats. Like ginger root is preventative medicine, Ginger offers preventive therapy that helps members talk and deal with issues before they take over. Currently, Ginger delivers all services from the United States and does not maintain international medical licenses or offices. When you leave your employer, you will have the option of signing up for a Ginger membership to pay for out-of-pocket. This is a mental health service that understands the complexities of modern, hectic life and brings the care to you on your terms. Some countries require that medical providers also must have a local office in the region. (For members accessing the app through an employer, you must complete the onboarding process, including scheduling a chat with a coach, in order to access Member Support. The people I interviewed with a few years ago were amazing. When you do this, your entire profile will be deleted and you will no longer be able to use the service. Ginger provides on-demand access to behavioral health coaching, therapy, and psychiatry services through their mobile app. Your coach will also be able to support you when you step down from clinical services. There's a huge demand for mental health services in the United States, but it can be hard for most people to . Starting July 16, people in mental health crisis will have a new three-digit number, 988, through which to reach trained counselors. Emotional support coaching can provide members with in-the-moment help and may be able to reduce symptoms to prevent more serious health conditions from developing. Samaritans. Contact: Nick Roper nicholas.mark.roper@kp.org 303-905-7451 DENVER Kaiser Permanente adult members in Colorado now have access to a 90-day subscription to Ginger, a leading on-demand mental health care solutions provider. Please check our Help Center for the most frequently asked questions. --Coaches provide support through real-time, text-based conversations in the app, so you can easily and privately chat with your coach any time, anywhere. 303-905-7451. Coaches also help you get the right level of care and can direct you to a Ginger therapist or psychiatrist if you need extra support.-- Therapy and psychiatry --When more support is needed, video-based sessions with a licensed therapist and/or psychiatrist are available, with evening and weekend hours. No, Ginger will never share usage information with family members, dependents, or primary benefit recipients. At the same time, the number of employees . Instead of waiting around for your next therapy session, Gingers behavioral coaching fills the gaps, providing members with as much, or as little, support as they need. I feel like I can bring my full self to work each day and that is truly a special feeling that I dont take for granted., I love working at Ginger because Im surrounded by people that care. Ginger. We ask for your credit card information to keep on file should you need to make a payment at a later date. Ginger is a licensed medical provider group with our own nationwide network of psychiatrists, therapists, and behavioral health coaches. Were independently supported by our readers and we may earn a commission when you buy through our links. They will complete their registration on Ginger and can begin accessing coaching and additional resources. The new Ginger offering is the latest addition to Kaiser Permanentes comprehensive mental health and addiction care portfolio of services. Ginger provides mental-health coaching through its app. Your security is a top priority for us. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Coaches can serve as an on-demand check-in between appointments with your therapist or psychiatrist. If you are undergoing psychiatric treatment, your psychiatrist will meet with you every 4-8 weeks to evaluate how your prescribed medication(s) are affecting you. Betterhelp 10% Off First Month. We're finally hitting our stride., Working each day towards a mission is something that Ive always hoped for in a job. You can contact our Member Support team through the app to set up your paid membership. I couldnt be more proud to work for a company that is changing the world for the better. Startups, Employee Benefits, Health Tech. Ginger is now part of Headspace Health. If you would like your personal information deleted from the services database, send an email to [emailprotected]. To do that, you can either head to the Google Play store or the App Store depending on which device you own, Android or iPhone. Effective care for workplace mental health, Join a team that invests in your wellness & growth, Apply for Gingers coaching & clinical training programs, Mental health resources from the Ginger team, Advancing mental health through research and data, Diversity, Equity, Inclusion, & Belonging, See open positions to join our incredible team, An elevated EAP for workplace mental health, Mental health stories to spark inspiration and growth, Are you a Cigna member?See our Cigna FAQpage. Therapy allows you to dive deeper into past or present issues to make positive change in your life. Yes. If you or a loved one is experiencing a behavioral health emergency, there are resources to support you. Our mission and values are fully embodied in our company culture and everyday work. If you do not have insurance or are not using insurance, you have the right to receive a Good Faith Estimate (GFE) explaining how much your medical care will cost. For appointments, you can reach them via phone at (855) 446-4374. Nea Pantry is a freelance writer living in downtown Toronto. Campaign Against Living Miserably (CALM). The developer, Ginger.io, Inc., indicated that the apps privacy practices may include handling of data as described below. Thats not the end goal, but it is a positive side effect. At Modern Health, we envision a world where mental health becomes a priority and strength for all. Please contact your benefits administrator for more information.-- About our behavioral health coaches --Ginger coaches are trained professionals with an advanced degree and/or coaching certification. Using the devices we all have attached to our hips, Ginger makes mental health care accessible, quick, convenient, and available around the clock. If you are leveraging your medical insurance coverage (e.g. Ginger . Plus, if needed, you can have a video appointment with a therapist in a matter of days. Exemptions are granted on a case-by-case basis. OAKLAND, Calif. (January 20, 2022) - Blue Shield of California today announced that its health plan members who are enrolled in the Wellvolution program now have access to Ginger's on-demand, personalized mental health support that can be accessed on their smartphone. PRESS RELEASE -- What does it cost? Speakers on this webcast . In addition to training coaches, we use technology to help us assess your clinical needs to ensure you get the right level of care when you need it. Please note that not all insurance plans allow for out-of-network reimbursement, and the detailed breakdown of the charges can be reviewed inside of the statement that you will receive from our authorized third-party member payment tool, Gentem. Phone and video chats with coaches are not available. We're delighted that you're loving our collaborative model and that you're receiving the support you deserve. However, it is not necessary to chat with a coach prior to meeting with a therapist or psychiatrist, if you choose not to.) Please let your recruiter know if you need an accommodation at any point during the interview process. Instead, the San Francisco-based startup then known as Ginger.io was focused on research, specifically tracking behaviors through a mobile app to help detect mental health changes. Even with the distance, I feel incredibly close to all of my coworkers. We love wellness services that approach health from all angles. 650 California St Floor 7, San Francisco, CA 94108 Office 07-128. Ginger is a California-based mobile application that provides mental healthcare, behavioral analysis and consulting services for individuals. As a mental health company, we make sure you have what you need to stay mentally and physically healthy. The platform is revolutionizing mental health care and filling the spaces where traditional therapy gapssuch as after-hours, holidays, or fully-booked therapist schedules. If this is you, you can reach out to Member Support to schedule an appointment with a Ginger therapist or psychiatrist by clicking on Chat with Support on the Video tab after completing the onboarding process. If you do not have insurance or are not using insurance, you have the right to receive a Good Faith Estimate (GFE) explaining how much your medical care will cost.. Ginger is an on-demand healthcare system that provides virtual care by way of an app. The wonderful coaches are the number one things users write about, which is understandable as having the right one can make all the difference. Ginger's primary competitors include Modern Health, Lyra Health, Unmind and 9 more. total charges, how much your insurance paid, how much you still owe), and make a payment. therapy, psychiatry), you will receive an email with an itemized statement from our authorized third-party member payment tool, Gentem. or by phone. I video chat with a therapist to work through whats causing my health issues , I video chat with psychiatrist about medications Im using with my treatment and I text-chat with a wellness coach weekly to work through actions, habits and thoughts that help with my care. Video of Judge Ginger Lerner-Wren Discussing Misdemeanor Mental Health Court . This isnt a discount per se but it is a big benefit that will save you money in the long run. You dont have to part ways with Ginger even if you part ways with your employer. Coaching happens through private in-app text-based chats with your coach. This is a system that genuinely thinks about user needs and is using technology to cater to people, not to exploit them. Yes. However, theyre not always able to accommodate specific requests. You can schedule a coaching session in the app. -- Available in Spanish --Ginger is available in Spanish for individuals who are age 18 and older and have access through their employer or organization. Stay tuned. Ginger for Employers Ginger for Members -- About Ginger --Ginger offers on-demand, confidential emotional and mental health support through live text-based coaching, video-based therapy and psychiatry, and self-care resources all from the privacy of your smartphone.-- What does it cost? Our workplace embraces a diversity of people, ideas, talents, and experiences. Ginger stores your Account Data and Personal Information for as long as Ginger needs it to provide services, to serve the purpose(s) for which your personal information was processed, or as necessary to comply with Ginger's contractual and legal obligations, resolve disputes, or enforce our agreements to the extent permitted by law. It also helps your coach ensure cohesiveness of your overall care. The mental health and wellness need is great and the space is rapidly growing. In fact, Ginger says that 76% of its members use the service outside of regular business hours. For information about Ginger services outside of the United States, please contact us here. If you are using your computer to access your appointment, download Zoom using this link: https://zoom.us/download. If you do not give enough time or fail to cancel altogether, you will be charged a $125 fee. New recommendations are suggested based on your needs and can help you with a range of topics, such as anxiety, stress, relationships, and career challenges. Typically, our members work with coaches on stress, anxiety, depression, issues with work, relationships, sleep, and more. When its time for your appointment, go to the confirmation email and click start session.You will be placed in a virtual waiting room (just like an in-person clinic). However, we understand that some members are looking for treatment for an active diagnosis or a higher level of care than coaching. This means so much to us as we strive to deliver the best care. Cigna is partnering with mental-health care startup Ginger to offer its services to Cigna members. "As the global mental health crisis intensifies and access challenges increase, employers are searching for solutions to address the shortage of affordable, available providers," said Russell . Were reinventing mental health care by coupling data science and virtual delivery to provide immediate, personal support for anyone. Learn how it works. Here, we learned that once many users start using the app, they dont stop. We have a coaching team that is available 24/7. If you are referred to one of the services therapists or psychiatrists, your plan with a Ginger coach will pause and you will start up your new scheduled video sessions. Headspace Health participates in the E-Verify Program. Patients . Have a wonderful day! The convenient service delivers 24/7 text-based behavioral coaching, scheduled therapy and psychiatry sessions, and 200+ resources and tools all through your smartphone. Psychiatrists are medical doctors who can prescribe medication to manage more severe or enduring symptoms. I know this sounds like a marketing pitch and I am going off on listing adjectives, but please do not take my passion for insincerity. 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