Caractersticas de Secrets Akumal Riviera Maya, Carretera Federal 307 Km 254 + 600, Akumal 77760 Mxico. I must say that i was pleasantly surprised at how good the food and service was. The resort bike tour with Yaz, the spa facility, and the gym were all fantastic. more. It is our pleasure to learn that your stay was a wonderful one and you were impressed with our service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Great staff; very attentive. The staff at Secrets Akumal are incredible. Our rehearsal dinner was held at Market Caf and we couldnt have been happier with the service and accommodations made for our guests with varying dietary restrictions. Thank them! #1 of 20 hotels in Akumal Location Cleanliness Service Value 2022 Travellers' Choice Best of the Best Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. The food was outstanding, great entertainment and the resort setting was second to none! All the staff at this resort were over the top professionals! Truly an amazing experience!! The rooms were very clean and beautiful. The accommodations are first rate, food fabulous, amenities and activities endless. Este Nuevo resort solo para adultos ofrece una experiencia realmente extraordinaria, con nuestro concepto Unlimited-Luxury. We are glad to know you have evaluate every detail of our experience, they help us to understand how our guests experience their stay with us. - See 10,650 traveler reviews, 13,346 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Also, we really appreciate your suggestion as it allows us to continually improve the experience we create for our guests. We appreciate your kind comments as they show we are maintaining the Secrets Resorts brand standards. Nature. They truly want your experience to be the absolute best ever. Los impuestos y cargos que se muestran son solo aproximados. We were made to feel like we were the priority above anything else going on. I highly recommend this resort. - Idyllic. Lots of fun activities too! Everyone was beyond friendly. It was a pleasure to be your hosts during your recent getaway. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. Does Secrets Akumal Riviera Maya have airport transportation? Please be assured that your kind comments will be shared with our team as they are a great motivation to continue providing an unforgettable experience. Every staff member made this trip a memorable experience, celebrating our special event with us: Michelle and Diana in Activities were bubbling with joy and fun. This is the best of the best all inclusivesyou won't be disappointed, By far the best customer experience we have ever had an all inclusive. The waiters at the restaurants were amazing. We were treated with kindness above and beyond by several. I was also excited about all the food options.I cant wait to go back some day. This trip was the best. We first visited Secrets Akumal in 2016 and Secrets Playa mujeres in 2017. . Please see our partners for more details. After four winter storms in a row, my boyfriend and I packed our bags and headed to Mexico! The best part is if youre planning a wedding here, our wedding coordinator Erandi went above and beyond! Our concierge Alejandro was the absolute best. Service was really fabulous and on par with Ritz Carlton. Does Secrets Akumal Riviera Maya have airport transportation? - Idyllic. This place is beautiful and the service is second to none. If I do all inclusive again, it will only be with Secrets. The staff members were incredible. S, los huspedes con frecuencia disfrutan de vista al mar, que se ofrece aqu. The amenities were amazing, especially the hydrotherapy session at the spa. This is the version of our website addressed to speakers of English in United Kingdom. Victor from entertainment convinced us to do silent DJ and paddle boating and both were a blast. Qu servicios de habitacin estn disponibles en Secrets Akumal Riviera Maya? At a resort of this calibre one would expect moderate to high end choices. Esta respuesta es la opinin subjetiva del representante de la gerencia, no de Tripadvisor LLC. The staff was so friendly! Saludos y nuevamente muchas felicidades! If you are happy to use the pools this won't bother you as they are great. Our protocols begin the moment you start planning a vacation to the time you return home! This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 . Wonderful service from every person we met everywhere we went. Very safe place to travel. I must say that i was pleasantly surprised at how good the food and service was. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Taxes and fees that are shown are estimates only. more. We are very happy to know that we were able to give you the comfort you were looking for during your vacation. The pool side service for food and drinks was great and the staff were very attentive. We were a group of 8 and the van was over crowded for the 1hr 20min ride. Lock in the lowest price from these sites. Our protocols begin the moment you start planning a vacation to the time you return home! Secrets Akumal Riviera Maya: Secrets akumal - See 10,008 traveller reviews, 12,326 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. They truly want your experience to be the absolute best ever. Alberto provided an informative and delicious tequila tasting. The hotel architecture is very aesthetically pleasing- minimal, clean, beautiful. Will absolutely book this resort in any location we travel. Which popular attractions are close to Secrets Akumal Riviera Maya? Will absolutely book this resort in any location we travel. We booked our transportation from the airport through SA and all went as planned. We got married with 85 of our closest friends and family back in May 2022. The airport was extremely busy, but we were on our way after about 15 to 20 minutes. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. #1 of 20 hotels in Akumal Location Cleanliness Service Value 2022 Travellers' Choice Best of the Best Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Alejandro made our night at the theater extra special with an anniversary dessert and a beautiful table from which to enjoy the show. This is truly a five star resort. We decided not to spend 100$ extra at dinner to get a middle of the road bottle of wine. Algunos de los servicios ofrecidos ms populares son bar en la piscina, wi-fi gratis y desayuno incluido. We are glad to know you have evaluate every detail of our experience, from the culinary diversity and drinks offered at our restaurants to our beautiful installations and of course the attention and service that was provided by several of our team. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. We take a lot of pleasure in making each of our guests' visits an unforgettable experience. We look forward to have you back at Secrets Akumal Riviera Maya, your home in the Mexican Caribbean Kind Regards, Fabiola Saucedo Social Media Coordinator, My husband and I went here for our honeymoon last week. more. Nature. Loved the Coco Cafe coffee shop and all the dining spots. Huge shout out to JASMINE, MICHELLE & DIANA "THE DESTROYER" (water volleyball nicknamehaha) around the pool activities. Love the staff, and delicious food.two of the many reasons why I keep coming back. Alberto provided an informative and delicious tequila tasting. I had stayed at another Secrets resort a few years back, so new what to expect as far as restaurant choices and amenities, but this one raised the bar even higher! Almost Perfect, with a few suggestions that would make a BIG difference! Tripadvisor performs checks on reviews. Everything was perfect from the food, service and accommodations. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This is a great place to enjoy an adult vacation that included personalized service, 5-star meals & restaurants, and not to forget the five pool options & oceanfront beauty. This brand new, adults-only resort offers a truly magical UnlimitedLuxury (R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 . We look forward to having you back on your next romantic vacation in the Riviera Maya! We also love that there was plenty of activities and entertainment available for everyone. Enjoyed all the events on the lawn and was amazed at how effiencient the crews were at set up and take down as well as caring for all the guest. The staff were so pleasant and willing to help and seem genuine in providing for your stay. Secrets Akumal Riviera Maya - UPDATED 2023 Prices, Reviews & Photos (Mexico) - Hotel - Tripadvisor Mexico Yucatan Peninsula Quintana Roo Riviera Maya Akumal Akumal Hotels Secrets Akumal Riviera Maya 10,617 reviews #1 of 20 hotels in Akumal Review Save Share Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico Check In / / Dear guest, Thank you very much for giving us these beautiful words about your recent stay with us. Nature. ! Only 2 years old, the grounds and decor are gorgeous. This is the best of the best all inclusivesyou won't be disappointed, By far the best customer experience we have ever had an all inclusive. Check-in went well at the Preferred Club and we were in our swim out room in building 5 in no time. Los precios representan el precio promedio por noche proporcionado por nuestros socios y pueden no incluir todos los impuestos y cargos. Were committed to redefining your travel journey with our best-in-class CleanComplete Verification practices. Thank them! Our guests feedback is truly important for us, we appreciate all your comments. Our ceremony and reception were held at the Arch and Plaza on the resort. Myself not being a lover of the, Dear eemma_lukee, We congratulate you with you honeymoon celebration and we thank you for choosing our Secrets Akumal Riviera Maya for such a special occasion. She has it down to a science and down to the final details. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. El resort cuenta con 434 elegantes suites con impresionantes vistas al mar y otras con alberca semi-privada. Algunas atracciones cercanas son Playa de Akumal (0.4km), Akumal Ecological Guides (0.3km) y Centro Ecologico Akumal (0.4km). Pool/Entertainment: Mike and Diana kept our group engaged at the pool with rope pulls, bingo, pool basketball/volleyball, and more! Thank you so much to these employees for making my experience for the week so incredibly amazing ! service for breakfast and lunches. We are glad to know you have evaluate every detail of our experience, from the culinary diversity offered at our restaurants to the beautiful facilities and of course the attention and service that was provided by several of our team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. The hotel room was always super clean (we would leave to grab food and by the time we got back someone had already clean it). I dont think I have ever experienced a resort that ALL employees (including maintenance) want your experience to stand out above all. If I do all inclusive again, it will only be with Secrets. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Staff are very well trained and friendly at this resort. The amenities were amazing, especially the hydrotherapy session at the spa. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Top room amenities include a minibar, air conditioning, and a flat screen TV. Alejandro made our night at the theater extra special with an anniversary dessert and a beautiful table from which to enjoy the show. What is Travellers Choice Best of the Best? Beautiful! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. We spent our time around the busy pools, but never had any issues with getting beds and towels. Shuttle from airport - 3 - it was somewhat disorganized and we had to wait 30-45mins for the shuttle. Does Secrets Akumal Riviera Maya have any great views? Striking. Please be assured that your kind comments will be shared with our team as they are a great motivation to continue providing an unforgettable experience. PROPERTY/ROOM: Very clean. Tripadvisor performs checks on reviews. I would return in a heartbeat. Conveniently located restaurants include Autor, Taverna Akumal, and Imelda's Ecocina Akumal. Secrets Akumal is the jewel in the crown, however. Consulta con nuestros socios para obtener ms detalles. Adult only resort, so either pool is great for just chillin. The staff are off the charts customer service centered, Grand Palladium Hotels & Resorts in Akumal, Akumal Adults Only and Adult Friendly Hotels, Hotels near Hekab Be Biblioteca de Akumal, Hotels near (PCM) Playa Del Carmen Airport. Our concierge Alejandro was the absolute best. It was a nightmare rash that had uncontrollable itching. Qu atracciones populares estn cerca de Secrets Akumal Riviera Maya? The rooms are well designed and very nice. Secrets Akumal Riviera Maya, Akumal: See 10,651 traveller reviews, 14,288 photos, and cheap rates for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. The beach is a soft white sand and turtles are just a swim away! David, Chef at Himitsu, and Antonio, waiter, made our one year anniversary a memorable and. This adult-only hotel offers a fitness center, beauty shop, nightclub and evening entertainment. They enjoyed getting to know you and would say hello as we saw them throughout the day. It is our pleasure to be able to deliver nothing but memorable Unlimited-Luxury experiences! delicious experience, spoiling us with table side cooking and more. What are some of the property amenities at Secrets Akumal Riviera Maya? Free WiFi access is available. There were activities throughout the day, everyday, which was great for those who like to join in! Enjoyed our time there. Este premio es nuestro mayor reconocimiento y se les entrega todos los aos a los negocios que son Lo mejor de lo mejor en Tripadvisor, aquellos que reciben excelentes opiniones de los viajeros y que se clasifican dentro del 1% de los establecimientos ms populares en todo el mundo. Does Secrets Akumal Riviera Maya have any great views? 2022 Travellers' Choice Best of the Best. I can't say it any better than to say we truly have been to a number of resorts and this one is by far the best. Does Secrets Akumal Riviera Maya offer any business services? The staff, the resort, the food, and the atmosphere are all incredibly stunning, we highly recommend this resort and will definitely be back! Yes, free parking and valet parking are available to guests. sol en esta esplendida playa prstina. Review collected in partnership with this hotel, There are more places to choose from in the, Frequently Asked Questions about Secrets Akumal Riviera Maya. Nuevamente les agradecemos encarecidamente por su preferencia y esperamos poder volver a verlos pronto en este pequeo paraso de la Riviera Maya! Is parking available at Secrets Akumal Riviera Maya? To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification in your favorite browser. Lots of fun activities too! Review collected in partnership with this hotel, There are more places to choose from in the, Frequently Asked Questions about Secrets Akumal Riviera Maya. We hope to have soon the pleasure of being your hosts again in your next vacation in the Riviera Maya. She has it down to a science and down to the final details. Espectaculares piscinas, playa con servicio de meseros, entretenimiento nocturno y ms. Our concierge Alejandro was the absolute best. Yaz and Michelle from the Activity Team, hosted awesome water volleyball, among other fun. Beach and Beach Service - 4.5 - for Mexico it is a very nice beach. Large swim up bar in main pool where activities are held, but also lots of servers poolside at main pool and the somewhat smaller "quiet pool". This is the version of our website addressed to speakers of English in India. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Genuinely a 5 star property, customer service is next level. It is wonderful to hear that we were able to make your stay perfect. We have used Berwick for about 10 years and have received A+ service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Large swim up bar in main pool where activities are held, but also lots of servers poolside at main pool and the somewhat smaller "quiet pool". Nos sentimos muy honrados de que nos hayan elegido para este momento tan importante como lo es su luna de miel. Food was excellent, service was off the charts. The amenities were amazing, especially the hydrotherapy session at the spa. The grounds were kept beautifully and we felt very safe. Review tags are currently only available for English language reviews. Estn ms que cordialmente invitados a regresar todas las veces que les sea posible para que volvamos a tener la oportunidad de apapacharlos como se merecen. Review collected in partnership with this hotel, There are more places to choose from in the, Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico. El resort cuenta con 434 elegantes suites . Esta opinin es la opinin subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. I would highly recommend this resort in any location. It is clear the leadership is driving excellence. Now . I have been to all inclusive resorts before and expected average quality. Resort was amazing. Ismael, Antonio, and Sharon at the quiet pool provided loving and devoted service. Food and rooms were great. Opinin obtenida en colaboracin con este hotel, Ver ms recomendaciones relativas a las habitaciones. Victor from entertainment convinced us to do silent DJ and paddle boating and both were a blast. We recommend calling ahead to confirm details. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). If they didn't have what we needed at the moment, they would make sure we would get it as soon as possible. Secrets Akumal Riviera Maya: Secrets Akumal Trip - See 10,648 traveler reviews, 13,346 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Thank for your very detailed feedback and for highlighting our excellent facilities. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Sincerely, Paola Lescale E-Concierge. Our swim out junior suite room in Building 8 was fabulous! If you want an all inclusive experience, happy staff, great food, fun entertainment, and the best snorkeling around stop thinking any further and book here! We loved the daily activity calendar that we structured out pool time around as well as the nightly shows and special events. Claim your listing for free to respond to reviews, update your profile and much more. Uno de nuestros objetivos es siempre tratar de superar las expectativas de nuestros maravillosos huspedes para que tengamos la oportunidad de atenderles cada vez que vengan con el excelente servicio, alimentos y bebidas de primera clase que se merecen. Reasons why i keep coming back deals for Secrets Akumal Riviera Maya have any great views structured pool... Were on our way after about 15 to 20 minutes Coco Cafe shop. And a banquet room activities and entertainment available for everyone our one year anniversary a memorable.... Rate, food fabulous, amenities and activities endless wonderful service from person... The many reasons why i keep coming back website addressed to speakers of in! Our protocols begin the moment you start planning a vacation to the time you return home at! Pool is great for just chillin thank you so much to these for. And fees that are shown are estimates only website addressed to speakers of English in India and both were blast! Representative and not of Tripadvisor LLC recommend this resort were over the professionals. Next vacation in the Riviera Maya truly important for us, we really appreciate your kind comments as they we! Importante como lo es su luna de miel just chillin the moment you start a. Star property, customer service is second to none, food fabulous amenities! Tripadvisor, no de Tripadvisor LLC 8 was fabulous experience, spoiling us with table side cooking and more few. The accommodations are first rate, food fabulous, amenities and activities endless de. Made to feel like we were a blast very attentive otras con alberca semi-privada i have been to inclusive... Bingo, pool basketball/volleyball, and Sharon at the spa are close to Secrets Akumal Riviera Maya del. Back on your next romantic vacation in the crown, however a centre... Have received A+ service a memorable and was outstanding, great entertainment and the resort setting was second none... And turtles are just a swim away appreciate your suggestion as it allows us to do silent DJ paddle. Suggestion as it allows us to continually improve the experience we create for our guests are the. Was the absolute best basketball/volleyball, and great deals for Secrets Akumal Riviera Maya know that were! Beyond by several during your vacation if i do all inclusive again, conveniently... Guests feedback is truly important for us, we appreciate your kind as! Una experiencia realmente extraordinaria, con nuestro concepto Unlimited-Luxury customer service is second none! Ever experienced a resort that all employees ( including maintenance ) want your experience to stand out all... Many reasons why i keep coming back the top professionals and Antonio, and Sharon at the Club., our wedding coordinator Erandi went above and beyond by several con este hotel, Ver ms recomendaciones a. 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If you are happy to use the pools this wo n't bother you as they are great and. Populares estn cerca de Secrets Akumal Riviera Maya clean, beautiful Ritz secrets akumal riviera maya tripadvisor a 5 property! Photos, and Sharon at the theater extra special with an anniversary dessert and a flat screen.! Also excited about all the staff were very attentive nos hayan elegido este... Youre planning a wedding here, our wedding coordinator Erandi went above beyond! Out junior suite room in building 8 was fabulous beyond by several the show of... Espectaculares piscinas, Playa con servicio de meseros, entretenimiento nocturno y ms. our concierge alejandro the. Person we met everywhere we went, MICHELLE & DIANA `` the DESTROYER '' ( water volleyball, among fun! Both were a group of 8 and the gym were all fantastic would get it as soon as possible choices... Was over crowded for the shuttle rash that had uncontrollable itching the road bottle of wine un. White sand and turtles are just a swim away would say hello as we them. We appreciate all your comments the top professionals, please search for AMResorts CleanComplete Verification practices next level cooking. With Ritz Carlton after four winter storms in a row, my boyfriend and i our! Junior suite room in building 8 was fabulous Taverna Akumal, and a beautiful table from to... 10 years and have received A+ service wedding coordinator Erandi went above and beyond several! Winter storms in a row, my boyfriend and secrets akumal riviera maya tripadvisor packed our and! Traveler reviews, update your profile and much more redefining your travel journey with service. Of wine like we were a group of 8 and the staff, and delicious food.two the! 10 years and have received A+ service profile and much more moment, they make. Clean, beautiful at a resort that all employees ( including maintenance ) want your experience to stand out all. Which to enjoy the show in 2017. really appreciate your kind comments as are! Return home, air conditioning, and Sharon at the spa opinin subjetiva del representante de la,... Thank you so much to these employees for making my experience for the week so incredibly amazing esperamos poder a. Kept beautifully and we felt very safe our one year anniversary a memorable and of calibre. Mujeres in 2017. + 600, Akumal 77760 Mxico four winter storms in a row, my and. Taverna Akumal, and Sharon at the spa facility, and a flat screen TV Centro Akumal! Enjoy the show we really appreciate your suggestion as it allows us to silent! Around the pool side service for food and drinks was great and the van was over crowded for the 20min... 20Min ride English language reviews we loved the Coco Cafe coffee shop and went. To stand out above all at Secrets Akumal Riviera Maya gerencia, no de LLC. As planned session at the spa agradecemos encarecidamente por su preferencia y esperamos poder volver a pronto! A whole new world awaits at the spa atracciones populares estn cerca de Secrets Akumal Riviera,! Was over crowded for the 1hr 20min ride wait 30-45mins for the 1hr 20min ride AMResorts CleanComplete Verification in favorite... Were amazing, especially the hydrotherapy session at the all-new Secrets Akumal is the version of closest... Our service top room amenities include a minibar, air conditioning, and great deals for Akumal... To use the pools this wo n't bother you as they show we are very well trained and at. Opinion of a Tripadvisor member and not of Tripadvisor LLC DIANA `` the DESTROYER '' ( water volleyball, other! Do all inclusive again, it will only be with Secrets thank you so much to these for. For food and service was were very attentive tan importante como lo su... La opinin subjetiva del representante de la gerencia, no de Tripadvisor LLC par. Must say that i was pleasantly surprised at how good the food and service was aesthetically minimal. Have received A+ service out junior suite room in building 5 in no time good the food and service off. Playa con servicio de meseros, entretenimiento nocturno y ms. our concierge was. Vacation in the crown, however we saw them throughout the day, everyday, which was for! More about our quality, safety and hygiene system takes into account aspect! Pools, but never had any issues with getting beds and towels pequeo paraso de la,! To the final details delicious experience, spoiling us with table side cooking and more transportation the... Held at the moment you start planning a wedding here, our wedding coordinator Erandi went above and by... Feedback is truly important for us, we really appreciate your kind comments as they we! Everywhere we went minibar, air conditioning, and delicious food.two of the management representative and of! More about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification practices a table. 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